Partner with Product Management. Provide feedback from the market regarding products, including coordinating gaps between product functionality and market/customer demands. Understand details of product direction and design and communicate information back to the sales organization. Stay current on product roadmap as well as understanding the scenarios, features, and functions within each of the products and how these address business and technical problems of our merchants. Maintain up-to-date understanding of industry trends and technical developments that effect target markets. Partner with the sales team and provide direct support as needed. Build effective working relationship with the sales management and sales engineering teams. Mentor others to share knowledge and best practices to advance the sales of our products and technologies. Develop and deliver training on business problems, products, and messages for presales team members. Collect and Share Lessons Learned- Share critical technical experience with the rest of the Presales team, both formally and informally. Proven success in presenting to large name brand merchants A passion for learning new technologies and solving problems, and interacting with a variety of name brand merchants. Experience with Internet technologies a must (Web Services/SOAP, HTML, HTTP, FTP, and SSL). Exceptional written and verbal communication skills and listening skills. Excellent organization skills Well-developed presentation skills Excellent customer relations skills Ability to analyze customer requirements and coordinate with existing products PMP (optional) Travel required (15%+). Minimum of 5 years' experience as lead Engagement Manager and/or manager of Engagement / Integration Team 4+ years internet technologies, programming/system architecture experience. Excellent verbal and written English skills. Subsidiary:
