Work Location:

London, United Kingdom

Hours:

Line of Business:

Enterprise Enabling Functions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

This role sits within the Technology Change Delivery function and is responsible for the project management of various IT Infrastructure initiatives/projects within the department and across the EU and APAC regions. This role will focus on the strategic development of our technology infrastructure and services, working closely with key enterprise infrastructure teams, delivering within TD governance frameworks. Reporting Head of EU and APAC Infrastructure Projects. The role will manage and coordinate all IT infrastructure projects, working closely with core infrastructure technical teams. Requirement to work with complex IT environments whilst working to various deadlines, delivering multiple projects.

Key Areas of Responsibility

General

Managing delivery of IT Change projects whilst adhering to TD Bank change delivery framework and best practice.
Providing end-to-end project management, from business case development and detailed project planning, through to the implementation of a new products, initiatives and services.
Ability to ‘translate’ between business and IT to ensure mutual understanding.
Managing multiple project initiatives within the department concurrently.
Providing full governance & control over projects – making sure projects progress through the defined project life-cycle.
Building consultative relationships with Senior Management.
Managing third party relationships with external vendors.
Contributing to the development of PM governance and methodology to improve transparency, risk management and timely delivery of the intended benefits.

Planning, Initiation and Documentation

Undertaking project planning and analysis, including detailed project plans, documenting scope and business requirements.
For new projects ensuring that all stakeholders are identified and are clear about the scope and objectives, the governance to be used and their role and responsibilities.
Within the change and BAU delivery framework, establishing and adhering to the governance structure appropriate to the project.
Monitoring and managing project risks and issues, providing regular updates.
Maintaining effective and up to date documentation on all relevant IT systems, services and procedures.

Project Management

Devising, managing and monitoring the project plan, assigning responsibilities and ensuring the project is adequately funded and resourced.
Managing project teams across the organisation. Ensuring that work streams are well defined, that work stream leaders are clear about their role, that the work stream will deliver the intended outputs in accordance with the plan and with the agreement of senior stakeholders from their area of responsibility.
Identifying, tracking, managing and mitigating risks within the project. Taking corrective action as necessary. Ensure that Operational Risks arising from the project are raised with the Risk Manager and that responsibility is allocated appropriately.
Reporting project progress in line with agreed project governance; escalating issues as necessary.
Facilitating project meetings. Ensuring that attendees are fully aware of their ongoing responsibilities including obtaining approval from senior stakeholders to support their decisions and recommendations.
Managing and monitoring the budget to ensure that the project is delivered within agreed costings.
Acting as the first point of communications for internal and external parties about the project. Dealing with questions as they arise and escalate as necessary.
Providing ad-hoc project support where required.
Conducting post implementation reviews on completed projects, ensuring resulting recommendations are collated and available for use in future projects.
Ensuring the orderly close-down of projects including management of the transition into business as usual, allocation of any follow up actions and archiving of documentation for future reference.
Undertaking benefits review for completed projects to assess if the planned outcomes have been achieved.
Creating and managing change control processes in line with best practices.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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