1) Global Standardization of SOW & T&C Build and maintain global SOW/T&C templates per service persona and category (incl. rate‑card structure, SLAs/OLAs, acceptance criteria). Govern exceptions (clause and rate deviations) via a documented approval path and time‑bound controls; minimize market‑specific divergence. Ensure SOW/T&C enforce GDPR, EHS, and internal security/privacy standards; verify TPRA is completed pre‑go‑live and at renewal. Maintain auditable trails of template usage, exceptions, and QBR actions. Work closely with Legal, Procurement (GIP), Finance, SSM's, VAMs, Global Process Management and market delivery leads to maintain alignment and resolve escalations. Prepare executive‑ready materials for Steering, and Strategy reviews. Impacts large functions and leads large, cross-division functional teams or projects. Complexity Provides highly innovative solutions to complex problems within established policy. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $115,850 to $178,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Embed service metrics (Speed, Cost, Quality) into SOWs; ensure supplier scorecards and QBRs use the same definitions and data fields. Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Project Management Professional (PMP) Accounting Agile Methodology Auditing Billing Change Management Customer Relationship Management Data Analysis Finance Key Performance Indicators (KPIs) Marketing Microsoft Project Milestones (Project Management) Process Improvement Procurement Project Documentation Project Implementation Project Management Project Schedules Risk Management Subcontracting Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity
