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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
POSITION SUMMARY
The Assistant Community Engagement Program Manager will serve as a key liaison, providing comprehensive support to the team and broader client community at the facility. This role is instrumental in advancing the Client’s 2030 Digital Equity program while delivering exceptional employee and community engagement experiences through strategic partnership development and innovative event programming.
KEY RESPONSIBILITIES
Digital Equity & Community Partnership Management
Support activities to accelerate digital equity at scale for both nonprofit and corporate entities
Drive a portfolio of social impact partnerships across multiple sectors including education and economic opportunity
Identify and cultivate new partnership opportunities aligned with the Client’s digital equity goals
Research and evaluate potential community partners for strategic alignment
Maintain partnership databases and track engagement metrics
Client Team & Community Support
Provide ongoing operational support to Client team & Community Engagement initiatives
Facilitate employee engagement activities and programs
Coordinate community outreach and volunteer opportunities
Support broader Client community engagement strategies
Event Development & On-Site Experience Delivery
Plan, coordinate, and execute community engagement events
Develop innovative on-site experiences that enhance employee satisfaction
Manage event logistics, vendor coordination, and stakeholder communications
Ensure all events align with Client's brand standards and corporate objectives
Plan & manage event budgets and resource allocation
Administrative & Site Council Support
Provide direct administrative and coordination support to Client Site Council Lead
Support Client Site Council meeting coordination and execution
Assist with Houston Site Council deliverables and strategic initiatives
Facilitate communication between Site Council and operational teams
Prepare monthly status updates with progress towards established goals
REQUIRED QUALIFICATIONS
Education & Experience
Bachelor’s degree in communications, Public Relations, Event Management, Community Development, or related field
2-3 years of experience in community engagement, event planning, or corporate partnerships
Experience working in corporate real estate or facility management environment preferred
Demonstrated experience managing multiple projects simultaneously
Technical Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong project management capabilities
Database management and reporting skills
Core Competencies
Excellent written and verbal communication skills
Strong organizational and time management abilities
Exceptional attention to detail and accuracy
Ability to work independently and as part of a team
Customer service orientation with professional demeanor
Problem-solving and critical thinking skills
PREFERRED QUALIFICATIONS
Experience with corporate social responsibility or sustainability programs
Knowledge of digital equity initiatives and community development
Event planning certification (CMP, CSEP, or similar)
Previous experience working with nonprofit organizations
Understanding of Client's corporate culture and values
PERFORMANCE EXPECTATIONS
Deliverables & Reporting
Support monthly deliverables identified by key stakeholders from Client Site Council and Site Operations lead
Provide monthly status updates with progress towards established goals
Deliver event execution reports and community engagement metrics
Submit partnership development progress reports
Success Metrics:
Community partnership development and activation
Employee engagement program participation rates
Event execution quality and stakeholder satisfaction
Site Council deliverable completion and quality
Digital equity program advancement and impact measurement
WORKING CONDITIONS
Physical Requirements:
Ability to work in office environment with occasional outdoor events
Capability to lift up to 25 pounds for event setup
Extended periods of computer work and phone communication
Occasional travel within Houston metropolitan area
Schedule:
COMPENSATION & BENEFITS
Location:
On-site –Houston, TX
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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Accepting applications on an ongoing basis until candidate identified.
