Departmental/Operational key Responsibilities may include:
- Facilitate the project kick off, setting customers and Schenker’s expectations for the coming project
- Facilitate Customer/Schenker workshops, and the creation of a comprehensive narrative of the customers’ business requirements
- Define project expectations from the workshop and have a clear direction on how to achieve the agreed solution
- Control Change Management understanding implications and communicating change to appropriate owners
- Review go-live plan and risk assessment, and ensure potential risks have been identified and addressed by the Business
- Audit new business implementations, confirm solution fits business needs, productivity levels are being achieved and if required suggest corrective measures to ensure desired productivities are met
- Manage project budgets and provide advice to Commercial Manager to ensure project, operational and ongoing costs are aligned to the customer cost model
