Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE TEAM
Project Management Office (PMO) at Live Nation Cyber Security is a team of skilled and experienced project management professionals. PMO works closely with our technology, operational and commercial partners to deliver strategic projects and programs across all Live Nation Entertainment companies and across multiple technologies using various project frameworks and methodologies.
THE ROLE
We have an exciting opportunity for an experienced Program Manager who can apply the principles of professional project management to develop our Cyber Security products, tools and service offerings within our complex global organization.
You will have broad experience of delivering programs in a mixed methodology environment, providing a consistent, reliable service to sponsors, stakeholders, and colleagues. In this role you will manage and deliver programs by coordinating activities and delivery across multiple, related projects that span cyber security, technology, and operational teams and areas. These programs deliver strategic initiatives that enable business transformation in the short to mid-term. You will be comfortable with complexity and will have the aptitude and contextual perspective to understand how multiple parts work together. You will be able to adapt to different areas of the business to meet demands.
You will understand the importance of setting objectives and agreeing a set of key results to demonstrate the success of outcomes and initiatives. Crucially, you will be a great communicator – you’ll be able to communicate through metrics, showcases, and presentations, and tailor messages appropriately for the target audience, whether discussing project health with the executive team or presenting at a conference. You will be a team player who works closely with peers to agree on effective strategies for delivering business outcomes. You will ensure team structures support delivery, and you will help teams deliver rapidly and safely.
This position reports to the VP of Engineering in the Cyber Security team and will impact security controls, engineering, vendor management and more to safeguard our environment.
WHAT THIS ROLE WILL DO
Manage and deliver programs by coordinating activities and delivery across multiple, related projects that span technology and operational teams and areas
Manage and provide guidance to a team of project managers, ensuring they are following all processes and engaging with the Cyber Security team to complete projects as they feed into programs that impact the larger department and company.
Accountable for delivering strategic initiatives that enable business transformation in the short to mid-term.
Provides input on prioritization for the larger Engineering team.
Ability to adapt to different areas of the business to manage and deliver programs where needed
Proven experience within the fields of Project and Program Management
Analyze and provide regular status reports that are objective and reflect the true state of progress
Ensure that projects/programs are executed within specified timeframes and budget in accordance with quality and benefit targets using defined controls, processes and support tools
Collaborate with teams to identify, log, track and resolve principles of professional project management such as Risk, Issue, Dependency, Decision and Change Management, Resource and Capacity Management and leverage these to improve control and visibility
Coordinate activities to promote workflow and manage escalations either within the team or to sponsors and executives when needing steer
Mange the complete lifecycle and facilitate the team to transition from phase to phase
Champion, maintain and improve PMO best practices to ensure the company and new members of the team are aware of and understand the value in these processes and principles
WHAT THIS PERSON WILL BRING: TECHNICAL SKILLS
Able to build rapport quickly to establish trust, respect, and confidence that builds excellent working relationships with colleagues and internal stakeholders at all levels of the organization, and external vendors, to ensure objectives are understood, expectations set, and appropriate business engagement is in place throughout the project or program lifecycle
Facilitate planning with teams to generate and develop plans and roadmaps that provide clarity for the team and sponsors, drawing on a variety of estimation techniques and planning tools
Manages the overall program/project management with metrics and reporting, showing a full understanding of requirements and driving towards the overall program goals, and keeps agreed-upon deliverables or provides justifications if not met.
Ensure the Systems Development Life Cycle (SDLC) processes and guidelines are understood and adhered too
An excellent understanding of the Agile, Lean frameworks, and waterfall with the knowledge and experience to critically analyze current best practices for suitability within Live Nation Entertainment.
Extremely competent in using Microsoft Office, specifically advanced Excel and PowerPoint
WHAT THIS PERSON WILL BRING: BEHAVIORAL SKILLS
Experience in a qualified and recognized Project Management methodology (Prince II, PMI, etc) preferred
Excellent leadership skills to lead, inspire and motivate cross-functional distributed teams in various international offices
Able to present with confidence and excel at standing up in front of a room to lead workshops or structured training sessions
Able to negotiate and understand the value of listening and the power of empathy
Engender cohesion and trust within the team by focusing on the collective goal, exploring all points of view, and supporting the team in decision-making
Excellent organizational skills and the ability to prioritize tasks and manage expectations
A self-starter and creative problem-solver with the ability to quickly understand complexities of technology within a business context, and who facilitates the team to deliver the best solution against the constraints of time, cost, and quality
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation is an equal opportunity employer. It hires and promotes employees based on their experience, talent, and qualifications for the job and does not tolerate discrimination toward employees based on age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
Live Nation affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee consistent with its legal obligations to do so. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant or employee to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants and employees are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or currently occupy. Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact either the hiring manager for the role or a Human Resources representative to request the opportunity to participate in a timely interactive process.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$128,000.00 USD - $160,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.